Privacy Policy

1. Who We Are

OmniMatter EXIM Solutions Pvt Ltd ("OmniMatter", "we", "us", "our") is an export sourcing company registered in Telangana, India. Our website is omnimatterexim.com. You can contact us at info@omnimatterexim.com or +91 77299 56074.

2. What Information We Collect

When you submit our enquiry form, we collect the following personal data you choose to provide:

• Your name and company name
• Your email address and phone number
• Your country
• Your product interests and enquiry message

We also collect standard web analytics data (e.g., pages visited, browser type, referring URL) to understand how our website is used.

3. How We Use Your Information

We use the personal data you submit solely to:

• Respond to your export enquiry
• Provide product information and quotations
• Coordinate the commercial process if you choose to proceed

We do not use your personal data for marketing without your explicit consent. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit the enquiry form) and our legitimate business interest in responding to potential trade enquiries.

5. Data Retention

We retain enquiry data for up to 2 years from the date of submission, after which it is securely deleted unless an ongoing commercial relationship requires longer retention.

6. Third-Party Services

Our enquiry form submissions are processed via Formsubmit.co, a third-party form handling service. Please review their privacy policy at formsubmit.co/privacy.pdf. We may also use Google Analytics or similar tools to understand website traffic.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to our processing of your data

To exercise any of these rights, please contact us at info@omnimatterexim.com.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our website uses HTTPS to encrypt data in transit.

9. Cookies

Our website uses a small number of cookies to improve your experience. These may include analytics cookies to understand usage patterns. You can control cookie settings through our cookie consent banner and your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests, please contact: info@omnimatterexim.com